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Texas Driver Safety Course Frequently Asked Questions
Basic Course Details

1. Why should I take a Texas Driver Safety Course / Defensive Driving?
2. How do I start a course?
3. After I register, how quickly can I start the course?
4. Do I have to do it all in one day?
5. Is this Texas defensive driving course for ticket dismissal only?
6. Is this Texas defensive driving course approved for my court?
7. If my defensive driving course due date is tomorrow can I still take this course?
8. Can I get an extension to complete the course?
9. What if I've already enrolled in the program and need to log back on?
10. Can I use someone else's computer or Internet access?
11. How long will it take to complete this defensive driving course?

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Course Cost Details

1. How much does it cost to enroll in your program?
2. What about hidden fees?
3. How can I pay for the course?
4. What is your cancellation/refund policy?

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ID verification

1. Why do I need to be verified?
2. What do I need to do to be verified?
3. What if some of the information from my verification is wrong?
4. What is a student affidavit?

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Technical Support

1. Are there any special computer or download requirements to participate in the course?
2. What Internet browsers do you recommend?
3. Why can't I see any of the videos?
4. Why would I be disqualified from the course?
5. Can you help me log-in?
6. What happens if my Internet connection fails while I'm taking the course?

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Certificate of Completion

1. What options do I have for my certificate delivery?
2. I need another copy of my certificate. How do I get one?
3. How can I track my certificate?

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Why should I take a Texas Driver Safety Course / Defensive Driving?

Our Texas Defensive Driving course helps drivers in a number of ways including:

  • Ticket dismissal: Keep the points off your driving record which in turn keeps your insurance rates from going up.
  • Insurance Reduction: Most insurance companies allow you to reduce your auto insurance by up to 10% upon successful completion of our Texas Defensive Driving / Drivers Safety course
  • Or it can do both.
  • And as a valuable side note, our online Texas driver safety course is a great way to learn defensive driving skills that help you become a safer and more responsible driver.

Please check with your court for further details.

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How do I start the course?

To start the course, simply click on the "Register here" link on any page of 247TexasDriverSafety.com and you will be guided through the registration process in minutes. Please have your driver license, your traffic ticket (citation) and the registration information for the vehicle you drive most often.

During the registration process you will create a user name and password to log into the course. Our program will automatically email you confirmation of your registration, which includes this username and password, but we suggest you make note of this information just in case.

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After I register, how quickly can I start the course?

You can start immediately. And because your course is saved on our server, you can log on and off as often as you like.

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Do I have to do it all in one day?

Not unless you want to. One of the key benefits of our online defensive driving course is the flexibility you'll have in fitting the course into your schedule. Our course is designed so you can start and stop as often as you like and study only when you have the time. You can even do one lesson at a time if you prefer. And since it's 100% online, the course is always available 24/7.

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Is this Texas defensive driving course for ticket dismissal only?

No. Most people take defensive driving for ticket dismissal, but it can be taken for a reduction on your auto insurance too. Most Texas insurance companies will give you up to a 10% reduction on your insurance which is good for 3 years.

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Is this Texas defensive driving course approved for my court?

Yes. Our course is approved by the Texas Education Agency (TEA). Our Texas driver safety course provider number is 156 and we are listed on the driver safety / defensive driving course provider list on the Texas Education Agency web site. If there is any question that your court may or may not approve your participation in a TEA approved defensive driving course, we advise you to check with your court to verify your eligibility prior to signing up for our course.

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If my defensive driving course due date is tomorrow can I still take this course?

Yes, but please be aware that the course will take you at least 6 hours to complete and the certificate MUST be mailed to you for your signature. For an additional fee, our staff can process your certificate the same day you graduate and send your certificate via FedEx overnight mail.

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Can I get an extension to complete the course?

Our company cannot grant an extension on your court date. You will need to contact your court of jurisdiction (the court on your citation) and request an extension. Courts generally grant extensions when they are requested before the due date. If you wait until after the due date there's a good chance the extension won't be granted

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What if I've already enrolled in the program and need to log back on?

If you have enrolled already, you should have your username and password. Just enter them by visiting the "Course Login" link at the top right hand side of any page on our Site whenever you need to return to the program. If you forgot or lost your username or password, there is a password recovery link on the login page, or feel free to call us at (888) 718-3927.

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Can I use someone else's computer or Internet access?

All you need in order to participate is a computer, tablet or smartphone with internet access. Any device that is hooked up to the web will allow you to work on our course, whether it is at home, work, or the library. You can even participate using different devices at various times if needed.

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How long will it take to complete this defensive driving course?

It's really up to you. Generally, it should take you no longer to finish our course than it would if you took a traditional in-class Texas defensive driving program, which is 360 minutes. You may work at your own pace and log on and off at anytime.

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Course Costs
How much does it cost to enroll in your program?

Our Texas defensive driving program is just $25, the lowest price allowed by Texas State law. We accept most major credit cards, check or money order. Driver Safety Course tuition includes all course materials and delivery of your completion certificate via regular USPS mail.

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What about hidden fees?

We will never charge you hidden fees or tack on fine print pricing. In other words, what we advertise on our web site is exactly what you pay - no hidden costs what-so-ever!

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How can I pay for the course?

We accept the following forms of payment:

  • Pay online using major credit cards including Visa, Mastercard and American Express.
  • Pay online using debit cards that have a Visa or Mastercard logo on them.
  • Call our customer service at 1-888-718-3927 and use one of the credit cards mentioned.
  • Checks and Money Orders sent to our corporate office at:
  • 247TexasDriverSafety.com
    Payment Processing

    5737 Kanan Rd. #153
    Agoura Hills, CA 91301

If you have any questions or concerns, please call us. We'll be happy to help you with any payment option.

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What is your cancellation/refund policy?

247TexasDriverSafety.com makes every effort to ensure your satisfaction. A refund request must be within 60 days of signing up and prior to taking the course's final exam. If you used a credit card to make your payment, we will need that credit card number for refunding. Only the same credit card you used to purchase the course can be used for your refund. Personal checks and money orders will be refunded by company check.

Refunds are issued within 30 days of the effective date of termination and records will be kept on file in accordance with Texas law. If you have not successfully completed the course within 180 days, your registration will be cancelled automatically and you will not be eligible for a refund.

If you are thinking of requesting a refund because you feel you will be unable to complete the course before your due date, you may want to contact your court to see about an extension before giving up. Remember that we have express delivery options and many courts will accept postmarks as completion proof or offer grace periods. In addition, you may want to ask the court if they will accept a faxed copy of your certificate until the original is received.

For further help, please call us at 1-888-718-3927.

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ID Verification
Why do I need to be verified?

The State of Texas requires that each student's identification be validated by a third party in order to participate in our program. This validation process is easy and automatically done during your registration.

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What do I need to do to be verified?

Verification is done using information from your driver license, license plate and vehicle registration. If our third party database cannot validate your identity, you will need to submit a notarized student affidavit. You can either print out the affidavit from the student control panel or by clicking here.

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What if some of the information from my verification is wrong?

In some cases, the third party database will return only partial or incorrect information. Because of this, an affidavit will need to be received by our office before a driving safety course certificate of completion can be issued. You may print out a blank affidavit by clicking here.

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What is a student affidavit?

If your identification cannot be successfully verified by our registration process, you will need to submit a notarized affidavit for us in order to satisfy the State of Texas requirement for ID validation. The affidavit needs to be received by our office before a driving safety course certificate of completion can be issued. You may print out a blank affidavit by clicking here. Many students find notary and fax services at their local bank.

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Technical Assistance
Are there any special computer or download requirements to participate in the course?

No! Our course is designed to work with the latest browsers and devices, including PC's, laptops, smartphones and tablets. If your device has an internet connection and a browser, you should be able to participate fully.

  • Cookies and JavaScript must be enabled, as this software ensures your participation time is recorded correctly. Unless this software have purposely disabled, this shouldn't be a problem

These are the only requirements. Since our course in 100% online, we maintain all the course materials on our web site. That includes the progress and status of your test. That allows you to logon to any computer or device that is connected to the Internet to take your course.

Third party security software often modifies your browser settings, including security, cookies and javascript permissions. If you are experiencing any problems using our web site and do not wish to change your browser settings, we recommend temporarily using or installing a different Internet browser to complete our course.

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What Internet browsers do you recommend?

Our course is designed to work with all browsers on all devices, including tablets, smartphones, PC's and laptops. If you are looking to install and use one of the most commonly used browers, we recommend the following free Internet browsers:

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Why can't I see any of the videos?

This is rare, but can sometimes happen. If you are having difficulty seeing the videos, try a different browser or device

In some cases, browsers or networks will block content. If you feel this applies to you, try a different browser or connect through another location (home network instead of a work network).

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Why would I be disqualified from the course?

You may be disqualified from the program if you answer four ID validation questions incorrectly or fail to pass the final exam with a score of 80% correct or better.
To see if you qualify for reinstatment, email us or call us toll-free at 1-888-718-3927.

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Can you help me log-in?

If you forgot or lost your username or password, click here or call us toll-free at 1-888-718-3927.

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What happens if my Internet connection fails while I'm taking the course?

No worries. Whether you log off or your connection fails, your course is always saved right where you last left off.

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Delivery & Tracking
What options do I have for my certificate delivery?

Your Certificate of Completion can be processed the same-day you complete the course to ensure you meet all your deadlines. We also offer confirmation for the processing of your certificate via email. Our same-day processing is guaranteed for course completions before 2 PM CST.

We always offer FREE standard shipping through the US Post Office. Allow 7 to 10 days (estimated) for standard mail delivery depending on the destination. However, if you need faster delivery, we have low priced options including:

  • FedEx Overnight Mail Delivery ($27.95)
  • FedEx 2 Day Delivery ($17.95)
  • FedEx 3 Day Delivery ($14.95)
  • Please note: FedEx cannot deliver to P.O Boxes. If you choose any FedEx mailing option, please make sure you include a physical address for delivery. FedEx delivers Monday through Friday typically by 3pm, excluding major holidays.

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I need another copy of my certificate. How do I get one?

If you have lost your certificate or it contains incorrect information, you may contact us to request another copy of the certificate. Please call us toll-free at 1-888-718-3927. In some cases, a $10 fee may be charged for a duplicate certificate

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How can I track my certificate?

If you upgraded your delivery to use any FedEx options (Overnight, 2 day or 3 day) and you have successfully completed our course you can access your tracking number on your Control Panel page when you login, or just simply email us at contact@247TexasDriverSafety.com and we can send the tracking number to you.

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Texas Ticket Dismissal / Texas Defensive Driving Course

Participate in our Texas Defensive Driving course / Texas Drivers Safety Course and get your ticket dismissed at the court. Points from driving violations can mean hundreds of dollars in insurance increases. Keep the points off your driving record and save $$. Just $25, The lowest price allowed by Texas State law.

Learn More..

 
 

Texas insurance reduction

TX Auto Insurance Reduction

Just $25. Save money on your auto insurance! Most insurance companies in the State of Texas offer premium discounts of up to 10% for drivers who successfully complete an approved Texas Driver Safety course such as this one.

 


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1. Click the register button

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3. Complete the Texas Driver Safety chapters

4. Get your certificate and take it to your Texas Court

About 247 Texas Driver Safety...

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We feel your Texas Driver Safety / Texas Defensive Driving experience should always be a positive one.  Our company will work with you at all times to help you get your ticket dismissal or insurance reduction.

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